Please use the below size guides when making your online purchase on our website.
When our sizing indicates : SMALL - XLARGE
SIZE on website
BUST (CM)
WAIST (CM)
HIPS (CM)
S
106
108
110
M
108
112
116
L
112
116
122
XL
114
120
128
When our sizing indicates : SIZE ONE
SIZE
ONE
Due to the cut of the garment the one size generally fits a size 32 – 36 and in some instances may fit up to a size 38.
Sizing on SISSY BOY JEANS
SIZE on website
WAIST (CM)
HIPS (CM)
4
56
82
6
60
86
8
64
90
10
68
94
12
73
99
14
78
104
16
84
110
HANDY TIP: We recommend that you take one size bigger than your actual SA size as these sizes are a bit smaller.
Sizing on SISY BOY TOPS
SIZE on website
BUST (CM)
WAIST (CM)
HIPS (CM)
XS
81
60
86
S
85
64
90
M
89
68
94
L
94
73
99
XL
99
78
104
Sizing on SHOES
EUR SIZE on website
SA SIZE
37
4
38
5
39
6
40
7
41
8
What are your delivery options?
You can choose how you'd like to receive your order:
Delivery to your preferred physical address
Pickup at our Southdowns Store (Click & Collect)
Free doorstep delivery for residents of Southdowns Estate (Centurion)
What are your delivery fees:
Standard delivery to your address (2-5 working days) is free for orders over R1500. For all other standard orders, there is a delivery charge of R130.
Express delivery to your address (1-3 working days) is charged at R220.
Click & Collect orders (1-2 working days) are free for all order values.
Orders within Southdowns Estate (1 working day) are free for all order values.
We collaborate with The Courier Guy for address deliveries. While we strive to assist you in case of any issues, we are not liable for damages or losses caused by the courier or its affiliates.
What is your return/exchange policy for online purchases?
Customers have the option to return items within 30 days of receiving their order for a size exchange or online store gift voucher. Alternatively, they can return items within 15 days for a full cash refund.
Do you offer international shipping?
For more information on international shipping options, rates, and delivery times, please don't hesitate to contact us. Our customer service team will be happy to assist you with any questions you may have regarding shipping to your specific location. We look forward to serving you and making your shopping experience with us as convenient and enjoyable as possible.
Are the colors of the products accurately represented on the website?
At MILK AND HONEY, we strive to ensure that the colors of our products are accurately represented on our website. However, please keep in mind that variations in screen settings and lighting conditions can sometimes affect how colors appear online. We make every effort to provide clear and detailed product descriptions along with high-quality images to give you the most accurate representation possible. If you have any concerns about the colors of our products, please don't hesitate to reach out to our customer service team for further assistance. Your satisfaction is our top priority, and we're here to help ensure you have a positive shopping experience with us.
Do you restock items that are currently out of stock?
At MILK AND HONEY, we prioritize keeping our pieces unique, and therefore, we typically do not restock items that are currently out of stock. However, we do value our customers' feedback and may consider restocking certain items upon request, although this is rare. If there's a specific item you're interested in that is currently out of stock, please feel free to reach out to our customer service team, and we'll do our best to assist you. Thank you for your understanding and for choosing MILK AND HONEY for your wardrobe needs.
What payment methods do you accept?
EFT (Electronic Funds Transfer)
PayFast
PayFlex
How do I track my order once it's been shipped?
Once your order is dispatched, you will receive a tracking number for your reference.
Do you offer customer support or assistance with styling or product recommendations? Certainly! We're here to help with recommendations
If you're interested in a detailed color, style, or wardrobe consultation, please reach out to angelique@milk-and-honey.co.za.
At MILK AND HONEY SOUTHDOWNS PTY (LTD) we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a straightforward returns policy for both in-store and online purchases.
Which items can be returned? They need to be in their original condition, unwashed and unworn for clothing, and in the original packaging. Sale items cannot be returned, and free gifts or promotional items are non-returnable.
In-Store Purchases:
Return Period: Customers have the option to return items within 30 days of receiving their order for a size exchange or online store gift voucher. Alternatively, they can return items within 15 days for a full cash refund.
Condition of Items: Returned items must be unworn, unwashed, and in their original condition with all tags attached.
Proof of Purchase: Please present your original receipt or proof of purchase when returning items in-store.
Refund Options: Customers have the option to return items within 30 days of receiving their order for a size exchange or online store gift voucher. Alternatively, they can return items within 15 days for a full cash refund.
Exchanges: If you wish to exchange an item for a different size, color, or style, simply bring the item along with your receipt to our store, and our staff will assist you in finding a suitable replacement.
Non-Returnable Items: For hygiene reasons, certain items such as underwear, swimwear, and jewellery cannot be returned unless they are faulty or damaged.
Refunds for Gift Purchases: If you received an item as a gift and would like to return it, you may exchange it for another item of equal value or receive store credit.
NOTE: We do not issue cash refunds on sale items, items purchased with a gift card. These items canbe exchanged for a different size or be credited with an online gift voucher.
Online Purchases:
Return Period: You may return any online purchase within 30 days of receiving your order.
Return Authorization: Before returning items purchased online, please contact our customer service team to obtain a return authorization number (RA number).
Return Shipping: Customers are responsible for the cost of return shipping unless the item is faulty or damaged. We recommend using a trackable shipping method to ensure the safe return of your items.
Condition of Items: Returned items must be unworn, unwashed, and in their original condition with all tags attached.
Refund Process: Once we receive your returned items, they will be inspected to ensure they meet our return criteria. Refunds will be issued in the original form of payment within 5-7 business days of receiving the returned items.
Exchanges: If you wish to exchange an item for a different size, color, or style, please indicate this when requesting your return authorization. We will do our best to accommodate your exchange request, subject to availability.
Non-Returnable Items: Certain items such as underwear, swimwear, and earrings cannot be returned unless they are faulty or damaged.
NOTE: We do not issue cash refunds on sale items, items purchased with a gift card. These items canbe exchanged for a different size or be credited with an online gift voucher.
Contact Us:
If you have any questions or concerns about our returns policy, please don't hesitate to contact our customer service team at info@milk-and-honey.co.za / 082 324 2291. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.
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